Enjoy Your Visit
At the time of your appointment, we advise you arrive 5 or 10 minutes early. This gives the opportunity to relax, enjoy a refreshment, read a magazine or just escape for a while!
Prices
All our prices are inclusive of VAT. The management reserve the right to review prices at any time and without prior notification.
Gift Vouchers
The perfect present! Our vouchers can be supplied for any money value or for specific treatments. Gift vouchers can also be used in our retail area. Gift vouchers are non-refundable. Gift Vouchers are valid for one year from the date on the voucher.
Disabled / Less Able Access
Our Salon is on a single level and our entrance and treatment rooms are wide enough to accommodate a wheelchair.
Our Cancellation Policy
If we are unable to accommodate your treatment request at the time of enquiring, please allow us to put your details on our waiting list. We will contact you should an appropriate appointment become available. Please allow 24 hours notice in the event of having to cancel any appointment. This gives us the opportunity to offer the appointment to a client on our waiting list and helps avoid unnecessary cancellation charges. Clients who repeatedly fail to inform us of cancellations prior to the appointment will be subject to a 50% charge.
Contra Indications
Some of our treatments are unsuitable for clients with certain medical conditions. Please inform your therapist if any of the following apply to ensure we provide you with the most suitable, comfortable treatment: Pregnancy, Heart Conditions or any other circulatory disorders, Epilepsy, Diabetes, Skin Conditions, Allergies, Recent Operations, Scar Tissue, any prescribed medicine or any other medical condition.
Courses
Some of our Clarins treatments are more effective when booked as a Course* All our Clarins treatments are available to be booked as a course of six for the price of five. * Ask your therapist for further information.
